We're looking for a dedicated Care Team Lead to join our team throughout the Southern Trust. As a Care Team Lead, you'll play a crucial role in providing high-quality care and support to our service users, ensuring their wellbeing and comfort. With your healthcare experience and commitment to excellence, you'll make a meaningful difference in the lives of those we serve.
We're proud to offer accredited development opportunities to help you further your career in homecare. Whether you're looking to expand your skills or advance into leadership roles, we'll provide the support and training you need to succeed.
Why choose us?
* Hourly rate: Monday-Friday £13.50
* Enhanced weekend rate: Saturday & Sunday £14.50
* Sign On Bonus: Receive a £200 bonus after 3 months.
* Employee Recognition: Be celebrated with awards Employee of the Month, Employee of the Quarter and Employee of the Year
* Refer a Friend: Earn £200 for successful referrals
* Career progression & education opportunities
* Cycle to Work Scheme
* Wellbeing package
* Local business benefits
Qualifications & Experience
* Communication Skills: Good standard of English both spoken and written
* Drivers licence: Must be a driver with access to your own car and appropriate insurance for vehicle business purposes
* 6 months experience in formal care setting
* Desirable criteria: NVQ level 2 in care or equivalent, NISCC registered or willing to undertake if successful.
Key & Responsibilities
* Will be expected to have empathy, understanding and a caring attitude
* Provide a high-quality standard of care to our company clients
* Responsible for click over of care runs
* Monitoring calls
* To participate in the on-call phone on working weekend as required and to cover in the absence of Area Manager
* To participate in the shadowing and 12-week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines provided
* To effectively report any Staff or Client concerns, grievances and complaints to Area Manager
* To ensure that all Care Staff have a supply of protective items (aprons and gloves) as required
* To be co-responsible along with the Area Manager for the review and maintenance of client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard
* Carry out Client risk assessments and report promptly to Area Manager
* To maintain confidentiality in accordance to the Company Handbook
* To comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook
* To participate in emergency cover as required
* To participate in training and further development as required
* Any other duties applicable to the post as request by Management.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients.
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