Are you passionate about travel and ready to deliver exceptional service in a world-renowned brand?
Our client is looking for a Transport & Sales Agent to join the Amsterdam-based team. This is an exciting opportunity to play a key role in both transport operations and client-facing sales, working within a supportive and multicultural environment where customer experience is everything. You will be joining the team dedicated to delivering premium service and directly contributing to their mission of creating unforgettable holiday experiences.
This is an office-based role Monday to Friday, with occasional Saturday rotation, based in central Amsterdam on a permanent, full-time basis, to start ideally on 1st September.
Your Responsibilities will include:
Handle daily transport requests, finding the best flights and pricing options for clients
Monitor the internal system to ensure timely updates and ticket issuance
Communicate clearly with clients about travel changes, disruptions, or schedule updates, and proactively monitor issues that could affect travel (strikes, weather, political changes)
Welcome and advise clients in person or over the phone, delivering a premium service
Understand client motivations and create tailor-made travel packages
Build long-term client relationships and ensure customer satisfaction throughout the sales cycle
Promote additional services and update client records in the CRM system
What We’re Looking For:
Fluency in Dutch and English (spoken and written)
Experience in tourism, hospitality, or the airline industry
Proficiency with Amadeus and high computer literacy
Strong knowledge of airline rules, fare structures, and ticketing processes
Excellent interpersonal and communication skills
A sales-driven, proactive, and organised mindset
Ability to work in a fast-paced, client-focused environment
Benefits:
Bonus
Annual leave: 31.5 days + public holidays
Travel allowance: €0.19/km × number of working days
Lunch covered (grocery budget – the team agrees on what to buy together)
After one year of seniority, the possibility to benefit from 3 weeks of stays in the resorts at a reduced price
Access to training opportunities and the possibility of international career growth either in offices or resorts
To apply, please send your CV in English and in Word format to Marie-Anne.
languagematters is acting as an employment agency in relation to this vacancy