About the Role
Surrey Adult Learning is a leading provider of diverse daytime, evening, and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths, and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions, and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages, and exercise. Our outreach provision is designed to assist those currently facing life challenges.
The IT Technician plays a key role within the team and is responsible for deploying and maintaining the classroom and mobile technologies used by Surrey Adult Learning to deliver its wide range of adult learning courses. In this role, you will support tutors and learners in using digital tools that enhance learning. No two days will be the same! You may be travelling to centres to install, repair, or configure equipment, setting up laptops and tablets for exams, or providing hands-on support and troubleshooting for hardware and software issues.
Shortlisting Criteria
To be considered for shortlisting for this position, your CV and personal statement will clearly evidence knowledge and experience of the following:
* Microsoft client operating systems and associated software
* Microsoft Windows Server operating systems and domain administration
* Apple iMac and iPad devices with macOS and iOS operating systems
* Switched networks and associated protocols
* Client PC build and imaging processes via a centralised deployment tool
* Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, troubleshooting, and fault resolution
We are committed to safeguarding and promoting the welfare of our learners, and all staff are expected to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on shortlisted applicants.
Local Government Reorganisation
Surrey County Council is preparing for Local Government Reorganisation, which will implement the Government-led policy of devolution, giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. These councils will be reorganised into a smaller number of new unitary councils, effective from April 2027. At this point, this role will transfer, with all existing terms and conditions intact, into one of the new councils.
Description
We are committed to workforce development. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest and encourage you to review other vacancies open to all.
This permanent, part-time role has a starting salary of £13,980 per annum based on a 15-hour working week, pro-rata to £33,552.
Surrey Adult Learning (SAL) is excited to hire a proactive IT Technician to support the specialist teaching technologies used across our seven adult learning centres. If you enjoy variety, problem-solving, and making a difference in education, this is the role for you! The team is based at Woking Adult Learning Centre, Hoebrook Close, Woking.
Rewards and Benefits
* 26 days' holiday (prorated for part-time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
* Option to buy up to 10 days of additional annual leave
* An extensive Employee Assistance Programme (EAP) to support health and wellbeing
* Up to 5 days of carer's leave per year
* Paternity, adoption, and dependents leave
* A generous local government salary-related pension
* Lifestyle discounts including gym, travel, shopping, and many more
* 2 paid volunteering days plus 1 team volunteering day per year
* Learning and development hub with a wealth of resources
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