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Casual Matchday Hospitality Manager, Newcastle upon Tyne
Client:
Sodexo
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
f6af9bd0687f
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Job Introduction
We’re experience makers, food fanatics, and we’re hiring. Our experiences are unique, and so are our people. Bring your personality, background, and desire to delight others. In return, we’ll give you everything you need to thrive.
Be part of something greater. This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club.
With opportunities to work at both Matchday and Non-Matchday Events, this role offers a great chance for driven individuals to succeed in a fast-paced, innovative catering environment.
We are looking for outstanding, customer-focused individuals to join a world-leading food and facilities management company, which offers unrivalled opportunities for career progression.
Role Responsibilities
1. Attend pre-match managers briefings and participate in required training.
2. Monitor staff practices to ensure efficiency and productivity, adhering to company policies.
3. Liaise with the kitchen team to ensure timely food service.
4. Follow food allergen information and service procedures.
5. Ensure bar and floor staff are attentive to guest needs, working efficiently to minimize wait times.
6. Welcome guests, take orders, and serve beverages.
7. Prioritize customer satisfaction and deliver excellent service.
8. Maintain a clean and safe work environment while serving guests.
9. Handle customer and staff complaints effectively.
10. Actively upsell products to maximize revenue.
The Ideal Candidate
1. Friendly yet professional demeanor.
2. Good attention to detail and punctuality.
3. Experience in hospitality, catering, or bar settings.
4. Experience managing a team.
5. Experience with cash handling and stock control.
Package Description
Sodexo Live! is seeking passionate, enthusiastic, and motivated individuals to join our casual hospitality team at St. James' Park, delivering a world-class guest experience.
Roles available include Bar Managers/Supervisors, Room Managers/Supervisors, and Fine Dining Managers/Supervisors.
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