Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager to join our Scotland team. In this role, you’ll help us cultivate relationships with highly regarded restaurants that have recently joined Deliveroo, acting as a consultant to help them increase their online sales and scale their business. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional UK & Ireland team. We are the experts in the local markets we serve, from Brighton to Belfast. You will be responsible for driving Deliveroo’s performance across Scotland, managing the best restaurants in the region and fulfilling the massive growth potential of this market. Here’s what your day-to-day might look like: Nurture top-tier partnerships: Maintain and grow relationships with our top Scottish restaurant partners through strong communication, both face-to-face and remotely. Drive commercial success: Use data analysis and industry knowledge to maximise order volumes and growth potential for your portfolio. Negotiate & influence: Lead contract negotiations and define partnership terms that align with both company goals and partner needs. Optimise operations: Liaise with restaurant and rider operations teams to improve operational efficiencies and the partner experience. Innovate & lead: Act as the local expert for your region, knowing the industry inside and out and serving as the face of Deliveroo to the restaurant community. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proven relationship management: Significant experience (2 years) in account management, relationship management, or a similar commercial role. Commercial & analytical acumen: A strong understanding of business metrics and the ability to use data comfortably to drive results and successful negotiations. Autonomy & drive: A self-starter mindset with the ability to work independently while out meeting restaurant partners across Scotland. Communication skills: Exceptional ability to build rapport and communicate effectively face-to-face, over the phone, and via email. Results-oriented: A track record of achieving targets, ideally with experience working in a dynamic, high-growth environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: Make a visible impact every day Your work directly improves experiences for customers, partners and riders. Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!