Overview
£27,010 per year + discretionary bonus opportunities. Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our insurance team.
Summary of the role:
* These are full-time, permanent roles
* We are based in Romford with easy access from bus links; we are located a 5-minute walk from the train station
* 37.5 hours per week. Our hours are Monday to Friday, between 8:30am - 7:00pm
* Saturday shift once every 3-4 weeks, 9am - 5pm (to be confirmed)
* Additional average earning from £3,000 - £8,000 per annum
* We have an 8-week structured training programme and a dedicated training team to ensure you have all the support you need to be successful
Responsibilities
In this role, you will be helping customers to find insurance policies that meet their needs. We specialise in Caravan, Motorhome, Car, Home and Pet Insurance. We are currently running schemes for BMW Motorered and the Post Office, as well as our own Devitt brand. This role requires no cold calling and will utilise your communication skills to build rapport and provide excellent customer service to existing clients. You might need to balance multiple tasks at the same time, utilise a range of systems and work in a dynamic, friendly, agile team.
About You
* Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system
* Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales
* You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum core benefits (may improve with job level):
* Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days
* Defined contribution pension scheme, Gallagher contributions included
* Life insurance, 4x basic annual salary, scalable to 10x
* Income protection, up to 50% of annual income with options to top up
* Health cash plan or Private medical insurance
Other benefits include:
* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan (HMRC approved)
* Critical illness cover
* Discounted gym membership (over 3,000 gyms)
* Season ticket loan
* Access to a discounted voucher portal
* Emergency back-up family care
* And many more…
Equality and Diversity
Inclusion and diversity is a core part of our business and is embedded into Gallagher’s culture. Gallagher is committed to diversity and equal opportunity for all and opposes discrimination based on gender, gender identity, race, ethnicity, disability, sexual orientation, religion/belief, age and caring responsibilities. We are Disability Confident and provide reasonable adjustments to applicants as needed. If you require adjustments to your application, please contact TAGlobalSupport@ajg.com or request a callback with details.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We strive to create a diverse and inclusive environment where everyone can be themselves.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Consulting, Information Technology, and Sales
* Industries: Insurance
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