OA are recruiting for an IT Analyst to join our client’s highly successful and growing team.
Location: Enfield
Hours: Monday – Friday. 8am-5pm. Office based.
* Private Health Insurance
* Company Pension Scheme available after 3-month probationary period
* Cycle to work scheme
* Onsite parking
* 23 days annual leave bank holidays
IT Analyst
Key Responsibilities
* Administer and support Kerridge ERP (access, config, troubleshooting).
* Play a key role in the Kerridge upgrade.
* Work with departments to improve workflows and efficiency.
* Liaise with Kerridge support and vendors.
* Support Power BI dashboards and reports with external developers.
* Gather reporting requirements and deliver insights.
* Maintain data accuracy and integrity.
* Provide first-line IT support (hardware, software, network – onsite).
* Manage IT assets (procurement, setup, maintenance).
* Handle onboarding/offboarding (accounts, access).
* Support peripheral systems (MCS, Prism, Maxoptra).
* Assist with IT project planning and implementation.
* Document processes, procedures, and configurations.
* Work with SLT/Group IT on IT architecture.
* Explore and implement AI opportunities.
IT Analyst
Skills and Experience
* Proven experience with Kerridge ERP systems (preferably in a support or analyst role).
* Strong proficiency in Power BI, including DAX, data modeling, and dashboard creation.
* Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
* Excellent problem-solving and communication skills.
* Ability to manage multiple tasks and prioritize effectively.
* Degree or certification in IT, Computer Science, or related field (desirable)
* Experience with SQL or other data query languages.
* Familiarity with ITIL or other service management frameworks.
If you’re interested in the position, please apply online with your CV.
Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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