Overview
We are seeking a talented and motivated Inside Sales team member that thrives in a sales cycle environment. This member of the team will play a fundamental role in achieving our ambitious revenue growth objectives while collaborating with other Business Development team members.
Responsibilities
* Achieves quarterly and annual lead generation goals as outlined in sales incentive plan.
* Handles inbound client calls, qualifies leads and, if appropriate, grows client relationships at the appropriate levels.
* Collaborates effectively with Business Development Directors in the business unit; brings potential opportunities to their attention.
* Effectively transfers accounts and client information to Business Development Directors.
* Manages annual expense budget and submits expense reports for reimbursement on approval timelines.
* Expands client requests upselling for the business unit when possible.
* Provides weekly sales activity report to management.
* Develops client call cycle to achieve objectives and sales plan.
* Provides general intelligence on key competitors.
* Sells the business unit’s capabilities leveraging differentiation framework.
* Recognizes and communicates sales opportunities for other business units.
* Establishes and manages customer expectations.
* Collaborates with companywide resources to achieve superior customer satisfaction.
* Organizes and hosts client visits if required.
* Uses SFDC to manage internal communication and document territory and client information as required for the business unit.
* Responsible for opportunity management and accurate pipeline forecasting.
* Maintains frequent email and phone contact with clients to grow and expand business relationships.
* Leverages Marketing, SMEs and Operations staff to support client discussions and heighten clients’ awareness of BU services.
* Evaluates quotations and provides input to ensure client and company requirements are met.
* Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.
* Leverage social selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc.
* Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.
Education and Qualifications
* Bachelor's degree in life science or business field preferred.
* Moderate industry knowledge.
* Functional scientific/technical expertise in specific areas of drug development.
Experience
* Commercial/sales experience.
* Other required work-related experiences.
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