Parts Advisor
Location: Benington, Hertfordshire
Job Type: Permanent, Full time
Market 36 Recruitment are currently recruiting for an experienced Parts Advisor to join an existing and established team for our client based in Benington, Hertfordshire.
Main Purpose of the Role:
Reporting directly to the Parts and Retail Manager, you will be responsible for assisting with the day-to-day queries regarding machinery parts from customers and technicians. Your role will be to ensure delivery of excellent customer service at all times by dispatching and dealing with customer orders and helping with enquires relating to the products and services supplied by the Company either face to face or over the telephone.
Required skills/Experience:
* Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
* Good knowledge of agricultural, construction and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial
* Excellent people skills and enjoy working with the public
* Good understanding of the product the company sells
* familiarity of working in a retail environment and showroom experience (desirable)
* Enjoy working in a busy atmosphere and can cope under pressure during busy periods
* Good communication skills: face to face, email and telephone
* General computer skills and familiarity with email and internet use
* Excellent numeracy and literacy skills
* Attention to detail and accuracy with numbers, handling of cash and card payments
* A team player-capable of working alone or with other team staff
* Able to use own initiative
* Smart and presentable appearance
* Motivated by sales and targets
Working Pattern & Benefits
* Hours: 39 hours per week- 8 am to 5pm Monday to Thursday, 8 am to 4pm Friday, Saturdays as per rota. Over time paid at time and half on completion of 39 hours Monday to Friday
* Benefits: 32 days annual leave including bank holidays, Company sick pay scheme, Workplace pension, Employee Referral Bonus Scheme, Winter flu jab service, Car tyre discount, Staff discount in Country Stores and death in Service Cover(2x salary)
* Salary: Competitive
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance and IT. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles