Helping Care Flow, One Task at a Time Remuneration: $71,072.43 - $73,287.41 p.a. Superannuation Salary Packaging Employment Type: Permanent Full Time, 38hrs/week Position Classification: Administration Clinical Support Officer Level 3 Location: Tamworth Hospital Requisition ID: REQ630858 Closing Date: Monday, 12th January 2026 Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. How You Will Make a Difference Joining the Palliative Care team, you play a vital role in helping to keep day-to-day operations running smoothly. Working closely with the Nursing Unit Manager, you’ll provide high-quality administrative and clerical support in a compassionate healthcare environment. Working Monday to Friday (7:00am – 3:30pm), your days will be varied and engaging. You’ll coordinate appointments, respond to enquiries, assist with rosters and timesheets, and support inventory management. Your professionalism, empathy, and commitment to high-quality service will ensure no two days are the same, offering opportunities to build connections and grow your skills. Your Strengths If you’re passionate about providing meaningful support and enjoy being part of a collaborative team, this role offers a rewarding opportunity to make a real difference. In a palliative care environment, you will bring a warm, empathetic approach, ensuring every interaction is handled with compassion, while remaining committed to confidentiality, patient safety, and delivering top-quality service. Other Key Skills Confident at managing multiple priorities Organised and proactive where you thrive in a busy environment Effective at working both independently and as part of a team, bringing a positive, “can-do” attitude to every task Attention to detail and the ability to think critically and problem-solve are among your key strengths Why This Role Work in a supportive, collaborative team environment Access to ongoing training, professional development, and mentoring Access to employee wellbeing programs and resources Enjoy great work-life benefits: extra day off each month, annual leave, and paid parental leave Take advantage of salary packaging and Fitness Passport to boost your take-home pay Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Sam Gardner on samantha.gardner@health.nsw.gov.au Additional information To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. This position is full time; however, part time/job share arrangements may also be considered. An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support. Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expense s. Connect with us on Facebook and LinkedIn !