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Yolk Recruitment are working with a manufacturer of bonded steel and aluminium products, in search for an Inside Sales Support agent. This role will be customer service focused dealing with inbound enquires, processing orders and communicating with customers to understand their needs.
Key Responsibilities:
* To support the commercial function in delivering customer excellence
* Updating clients with ETA's for deliveries
* Developing new targeted sales opportunities and lead follow-ups
* Communicating with customers to understand their needs and requirements and identify sales opportunities
* Answering customers questions, resolving their concerns and providing additional information via calls and emails
* Explaining and demonstrating the functions and features of products and services
* Researching for new leads
* Keeping up to date with product and service information and competitor offers
Required skills
* Previous experience in internal sales or customer service
* Excellent customer service skills, both written and verbal
* Previous experience in pre-painted steel or similar products would be an advantage
* Team player
Employee Benefits:
* Basic Salary - £30k - £35k
* Bonus potential of up to 20%
* 22days paid holidays + BH (raises to 23days after 2 years service)
* Company pension scheme
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