Role Overview: Working consistently as part of the project staff team, engaging with, building trusting and respectful relationships with, and providing support to young people, who can be difficult to engage. All support must be in line with support plans, and / or as requested by the key-working Support Worker or Team Leader. Excellent communication with the whole staff team will be required. Ensuring the safety and highest quality maintenance and cleanliness of the project, recording and reporting all work & incidents in accordance with Llamau’s procedures. This role often requires lone working, as such following procedures, taking initiative and self-motivation is essential. What do you need to be considered for this role? The ability to engage and build strong relationships with people A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face A strong character who can remain calm and collected in challenging situations Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits A full UK driving license, access to a car and business insurance (Desirable) ?What’s in it for you? We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays) Enhanced Group Pension Scheme of 10% contributions (after qualifying period) You’ll also have free access to an internal wellbeing and counselling team You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc. This post is exempt from the Equalities Act, and is for female applicant only.