Lettings Manager Based in Harrogate with travel to surrounding areas & Leeds £40,000 - £50,000 per annum, dependent on experience 25 Days Holiday Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused, and happy to roll up their sleeves when needed. Your key responsibilities will include: Portfolio Growth & Business Development: Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition. Valuations & Instructions: Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building. Lettings Process Management: Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication. Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment. Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets. Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism. Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level. ARLA qualified (Level 3) or willing to obtain within 2 years. Strong track record in handling valuations, winning new instructions and growing portfolios. Confident leader with the ability to motivate and support a team through ongoing training and mentorship. Commercially aware with a drive to increase revenue and expand market share. Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders. Thorough understanding of lettings legislation, compliance and industry regulations. Flexible and proactive with a willingness to "roll your sleeves up" to support across areas of the business when required. Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on (url removed) | (phone number removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly