Job Description
Salary £25,989 - £28,142 | 416 annualised hours | Permanent, Part time | Ceremonies | Lancaster Registration Office
Join Our Team
Join our Registration Service team at Lancashire County Council as a Registration Officer! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join us.
What you'll be doing
* Work on our busy ceremony programme, registering or conducting statutory ceremonies at our registration offices, external approved venues, or sometimes in religious buildings – all premises you attend will be within the boundary of Lancashire County Council.
Ideal applicant
* Have excellent customer service skills, putting the customer at the heart of every conversation.
* Be organised and have good time management when completing tasks.
* Possess strong digital skills to create and maintain accurate records promptly.
* Be a confident communicator, able to deal with a wide range of customers; remain personable while asking technical questions and operating within a stringent legal framework. Full training on our processes will be provided to equip you with the necessary knowledge.
Annualised hours
These roles are annualised contracts. You will work your hours over the year, e.g., 416 or 520. Your weekly hours will vary depending on demand. The annual salary will be pro‑rata. Work patterns are agreed in advance in accordance with the needs of the service, but you may be required to work outside of this pattern. Provide availability two months in advance so that the rota can be put together and you can see when you will be working.
Why join us?
By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.
Benefits package
* Competitive salary and Local Government Pension Scheme with generous employer contributions.
* Great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. Entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and option to apply to buy additional leave each year.
* Access to staff discount scheme in partnership with Vivup.
* Fantastic development and career opportunities.
How to apply
Submit all applications online through the Lancashire County Council website. Before submitting, ensure you give good examples of how you meet the criteria detailed on the job description and person specification.
For an informal discussion or further information, contact Claire Hallett on 01254 220641.
International Sponsorship
This role is not open to international sponsorship.
Confirmation of vacancy status
We reserve the right to close the vacancy early and before the closing date if we receive sufficient applications.
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