About the Role We are recruiting experienced and confident Senior Care & Support Workers to work across East Sussex. Applicants can apply for either of the following paths depending on their experience and preference: * Senior Healthcare Assistant – adult nursing & residential homes * Senior Residential Support Worker – children’s residential homes Both roles involve leading shifts, supporting teams, and delivering high‑quality, person‑centred care to individuals with a variety of needs. You’ll work flexibly across services, providing stability, compassion, and professional support in every setting. Key Responsibilities (Adults & Children’s Services) * Lead and support staff teams during shifts * Deliver person-centred or trauma‑informed care tailored to individual needs * Support individuals with complex needs, dementia, emotional/behavioural needs, or challenging situations * Provide daily living support (adults) or therapeutic, nurturing care (children) * Build positive, trusting relationships with residents or young people * Use de‑escalation or behaviour support strategies when required * Complete accurate care notes, observations, incident reports, and handovers * Support care plans, risk assessments, and behaviour management plans * Ensure safeguarding and safety procedures are always followed * Promote dignity, independence, and positive outcomes Requirements Applicants must meet the criteria for at least one of the following paths: Senior Healthcare Assistant (Adults) * Minimum 6 months UK experience as a Senior HCA * Experience with personal care, mobility support, and daily living tasks Senior Residential Support Worker (Children) * Level 3 Diploma in Residential Childcare (or willingness to work towards it) * Minimum 6 months experience in a children’s residential setting * Strong understanding of safeguarding and trauma‑informed practice Desirable * NVQ Level 3 Health & Social Care * Medication training * Behaviour management or de‑escalation training * Experience with complex needs, dementia, EBD, or trauma What We Offer * Competitive pay rates Bank Holiday enhancements * Full-time or part-time flexible shifts (days/nights/weekends) * Consistent work across services in East Sussex * Supportive agency team who value your skills * Ongoing training and development opportunities * A rewarding role where you make a real difference every day