Our client is looking to expand their professional administration team and are looking for a Supprt Officer (Pre-Assessment Bookings Officer) to complement their team that delivers outstanding customer service to a variety of self-pay, private medical insurance and NHS patients.
The Bookings Department supports several consultants in different speciality fields across all 3 of their hospitals to provide an easy and seamless booking service. The department is always busy, so if you enjoy working in a varied, fast paced environment and are able to multitask, this could be your ideal role!
The role is working from home with 2 days a month on site at their Head Office in Deal. You will be expected to have easy and quick access to their hospitals at Margate, Ashford and Canterbury on a small number of occasions as needed and directed but own transport is considered essential.
The Position:
The Pre-Assessment Bookings Officer will provide a sympathetic and professional administration service to patients and service users.
Book assessment appointments in a timely manner to admission dates and maintain accurate electronic patient records on the booking service.
You will prepare assessment clinics by obtaining all the required paperwork and medical records and completing clinics, by returning medical records and paperwork to relevant department.
Essential Experience:
Experience of booking a...