🚗 Telesales Advisor – Vehicle Inspections
📅 Start Date: 29th January 2026 💰 Salary: £25,369.80 per annum + bonus eligibility ⏰ Hours: 40 per week, full-time 🕒 Shifts: Fully flexible across Monday–Saturday on a rotating basis
1. Mon–Fri: 08:00–16:30 / 09:00–17:30 / 09:30–18:00
2. Sat: 09:00–17:30 (rotating 1 pre month | with rest days)
3. đź“Ť Location: Office-based at Bescot
Training
You must be able to commit to two weeks full-time training (Mon–Fri, 09:00–17:00).
Do you know how to deliver an exceptional customer experience?
Have you worked in a Sales Contact Centre Environment? Join our Vehicle Inspections Team at RAC and become our next Telesales Advisor!
What you’ll do
4. Identify and convert vehicle inspection sales opportunities to exceed targets
5. Maximise opportunities through inbound calls, outbound follow-ups, and web enquiries
6. Deliver exceptional customer service and product knowledge to match customer needs
7. Work collaboratively with colleagues to share best practice and ensure consistency
8. Handle objections confidently, positioning product benefits to secure sales
9. Stay up to date with product knowledge, FCA compliance, and essential learning
10. Contribute to continuous improvement with ideas that drive growth
Benefits
At RAC, we reward your commitment with more than just a salary:
11. Bonus scheme eligibility
12. Group Personal Pension (up to 6.5% matched contribution)
13. Life Assurance (2x basic salary, 4x for pension members, flexible up to 10x)
14. Family leave support and flexibility
15. 24/7 confidential personal support service for you and household members (16+)
16. Car salary sacrifice scheme (after 12 months, including EV options)
17. FREE RAC Ultimate Complete Breakdown Service from Day One
18. Access to Orange Savings – discounts on retailers, supermarkets, holidays, tech, and more
19. FREE onsite parking
20. Automatic enrolment into our Colleague Share Scheme – Owning it Together
What we’re looking for
21. Experience in sales and customer service environments
22. Driven to achieve sales and service targets
23. Positive mindset, resilient under pressure, and confident decision-making
24. Strong administration and organisation skills with attention to detail
25. Excellent communication and interpersonal skills with a professional telephone manner
26. Problem-solving ability and competence in Microsoft Office applications
This role is perfect for someone who is driven to delight customers and ensure a smooth journey throughout.
Keyboard Shortcuts
27. F9 - Move focus from the edit area to the Footer Toolbar
28. F10 - Move focus from the edit area to the first toolbar button
29. Shift + TAB - Move focus from the edit area to the last toolbar button