Do you want a role where helping someone genuinely changes their day?
Looking for work that feels meaningful, not just another queue of tasks?
Ready for a role that offers a blend home working with supportive time in the office?
About the Role
As a Customer Service / Debt Advisor at StepChange, youll support people across the UK who are facing some of the most emotionally challenging moments of their lives. This isnt just about financial guidance its about offering clarity, reassurance, and practical steps at a time when clients feel overwhelmed.
Youll help clients understand their options, create realistic budgets, and feel more confident about the future. The work is structured, supported, and purposeful giving you the tools you need to make a meaningful impact in every interaction.
Your first 12 weeks will be spent in our Glasgow office, giving you the training, coaching, and confidence you need to succeed. After that, youll the opportunity for ablend home working with supportive time in the office for collaboration, development, and staying connected with your team.
What Youll Be Doing
Every interaction you have, whether online or on the phone, helps someone move closer to ...