Due to retirement, Framfield House Surgery has a rare vacancy to recruit a practice manager to join our expanding, friendly and supportive team to help lead our organisation. The role can be offered on either a full or part-time basis. Key responsibilities of the role will include: Management of day-to-day running of the surgery. Adopting a strategic approach to the development, delivery and management of patient services. Overseeing and managing our appointments system. Supporting and leading our admin and clinical teams. Working in collaboration with our primary care network. Managing HR, staff training and staff development. Monitoring and helping to support the delivery of QOF. Ensuring all patients have a positive experience. Health and safety lead. Dealing with practice complaints and learning events. Working alongside the business and finance manager to ensure we stay compliant with CQC, NHS contractual obligations. Previous applicants need not re-apply. About the Candidate Applicants should have the following experience, skills and qualifications: Practice management experience in primary care preferred, but not essential. Confident leader with excellent communication and organisation skills. Familiarity with SystmOne desired, but not essential. Ability to work under pressure and manage multiple priorities effectively. Self-motivated with a forward-thinking, solution-focused approach. Ability to develop, implement and embed policies, procedures and guidelines. Ability to cope with working in an ever-evolving environment and able to cope with regular changes to ways of working. Excellent organisational skills. Ability to train staff. About Us Framfield House Surgery is in a modern, purpose-built building in Woodbridge. We aim to provide excellent health care to our patients whilst providing a supportive working environment for all staff, whereby we value professional development and we care about the health and wellbeing of our staff. We have a strong team ethos and proud to have a low staff turnover. Benefits of the post: Competitive salary depending on experience NHS pension scheme Free parking 6 weeks annual leave plus bank holidays To arrange an informal visit or have a chat please contact Julie Giles, Business and Finance Manager: [email protected] or telephone 01394 615500 Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.