Job Title: Practice Manager
Location: Chichester (In-person)
Job Type: Full-time
Salary: DOE (Depending on Experience)
Hours: Monday–Friday 8:45am–5:15pm, including one Saturday per month
Benefits: Private medical insurance
About Us:
We are a private, independent optician in Chichester, known for delivering highly personal customer service and top-quality eye care. Our dedicated team strives for the highest standards of excellence, professionalism, and customer care. We take pride in creating a welcoming environment for all clients.
Role Overview:
We are seeking a friendly, well-presented, and organised Practice Manager. The ideal candidate will possess excellent communication skills, a professional demeanour, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
- Assist with patient record management and data entry
- Track product stock levels and assist with inventory control
- Liaise with suppliers and courier services as needed
- Assist with Health & Safety and yearly equipment checks
- Maintain the smooth running of the practice
- Manage banking, including cash handling
- Greet and welcome customers in a warm, professional manner
- Answer, screen, and forward incoming phone calls and emails
- Manage front desk operations, including mail and deliveries
- Assist with booking clinic and dispensing appointments
- Prepare and advise clinics for the following day
- Order, check, and notify customers when contact lenses arrive
- Handle administrative duties such as filing and data entry
- Maintain cleanliness and organisation of the reception area
- Support the team on the shop floor
Requirements:
- Preferably experience as a receptionist or in a customer-facing role
- Excellent verbal and written communication skills
- Professional appearance and positive attitude
- Ability to multitask and prioritise duties
- High school diploma or equivalent
Why Join Us:
- Work in a supportive, professional environment
- Be part of a team dedicated to excellent patient care
- Enjoy private medical insurance benefits
Apply Now:
If you are enthusiastic and meet the requirements, we would love to hear from you.
📧 Email: (url removed)
📞 Call: (phone number removed)