Job Title: Customer Service Advisor (x2) Location: Barwell, Leicestershire Salary: £25,000- £27,000 Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30 am – 5:00 pm Start Date: ASAP Are you ready to take your first step into a dynamic customer service career - or looking to bring your existing skills to a new, fast-paced environment? We’re currently recruiting 2 Customer Service Advisors on behalf of a leading company in Barwell, known for its innovation, strong ethical values, and environmental focus. Whether you’re just starting out or already have experience, this is a fantastic opportunity to join a supportive and thriving business. About the Customer Service Advisor Role: You’ll be joining a busy customer service team where no two days are the same. The role is perfect for someone who enjoys problem-solving, building relationships, and working as part of a collaborative team. Full training will be provided, so previous experience is welcome but not essential. Key Responsibilities for the Customer Service Advisor: * Be the first point of contact for customer queries by phone and email * Process customer orders quickly and accurately * Handle complaints and issues with professionalism and care * Maintain accurate records of customer interactions and order updates * Collaborate with other departments to meet customer needs and team targets * Support data entry tasks including updating weekly stock sheets What We’re Looking For as a Customer Service Advisor: * Excellent communication skills (written and verbal) * Strong organisational skills and attention to detail * A friendly and proactive approach to solving problems * Comfortable working in a fast-paced environment * Ability to work both independently and as part of a team Why Apply to this Customer Service Advisor role? * Friendly, supportive working environment * Great entry-level opportunity with career development potential * Monday–Friday daytime hours – no evenings or weekends