* Job Role: Customer Service Representative
* Location: Remote
Role Summary:
One of our clients is hiring experienced Customer Service Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution.
Key Responsibilities:
* Use your customer service experience to design and evaluate realistic support scenarios.
* Provide insights that enhance the accuracy and empathy of AI-driven communication models.
* Review materials for quality, clarity, and alignment with real-world service standards.
* Work independently on flexible, asynchronous tasks.
Working Conditions:
* Fully remote, with flexible scheduling around your availability.
* Minimum 15 hours per week commitment (duration approximately 3–4 weeks).
* Requires a desktop or laptop computer (Chromebooks not supported).
Ideal Qualifications:
* Based in the US, UK, or Canada.
* Proven expertise in handling customer interactions across phone, email, or chat.
* Strong communication and analytical skills with attention to detail.
Apply Now!