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4Square Recruitment Ltd provided pay range
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Printer Support Engineer / Technical Support Specialist
Salary: Up to £32,000 + Bonus + Company Car
Location: Brighton (Must be eligible for DBS clearance)
About the Role:
We’re seeking a skilled Printer Support Engineer to join our team, providing exceptional technical support for printers, copiers, and multifunctional devices. You’ll be the go-to expert for troubleshooting, maintenance, and client support—ensuring seamless operations for our key accounts.
Key Responsibilities:
1. Provide hands-on technical support for printers/copiers, resolving issues within SLA timeframes
2. Perform routine maintenance, updates, and assist with installations
3. Log and track faults, reporting recurring issues to improve system reliability
4. Maintain boot/site stock levels and backup colleagues during busy periods
5. Build strong relationships with clients and stakeholders
6. Attend training to stay ahead of industry tech and solutions
Skills & Experience Required:
1. Field technical support experience (printers/copiers/MFDs preferred – EPOS/white goods experience accepted)
2. City & Guilds or similar technical qualification
3. Logical problem-solving with a focus on quick, accurate resolutions
4. Outstanding communication and customer service skills
Why Apply?
* Competitive salary + bonus + company car
* Opportunity to work with cutting-edge printing solutions
* Supportive team environment with ongoing training
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media and IT Services and IT Consulting
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