Dunnhumby is a global leader in Customer Data Science, working with retailers and brands to put customers at the heart of decisions. We employ nearly 2,500 experts worldwide.
Responsibilities
* Full responsibility for managing research, including proposal writing, methodology development, questionnaire writing, quantitative data analysis, interpretation of results, and delivery to lead research projects for retailers and manufacturers.
* Work with and manage relationships with third‑party suppliers and fieldwork agencies to deliver quality projects that meet best practice in a timely fashion.
* Collaborate with internal client teams, agencies, and clients to integrate insight and ensure timely and accurate delivery of results.
* Develop and enhance ways of working within the team to maximise efficiencies and showcase best practice across the business.
* Keep abreast of industry standards and developments within the solution area to stay informed and ahead of the competition.
* Champion the benefits of attitudinal data to wider stakeholders, making engagement with attitudinal data simple for non‑experts.
* Lead relationships with manufacturers and retailer contacts, collaborating with supporting teams, to deliver revenue targets and integrated insight and communications for clients.
* Use analytical expertise drawing upon different data sets to deliver integrated attitudinal‑behavioural insight.
Qualifications
* Strong quantitative market research experience.
* Experience with AI tools used as part of research processes or analysis.
* Strong knowledge of statistical principles and quantitative research techniques.
* Accurate and clear written skills when producing questionnaires and reports.
* Strong analytical background using standard statistical packages (Excel, Q, SPSS, etc.).
* Strong data visualisation and story‑telling skills.
* Strong ability to collaborate effectively within a team.
* Proven capability to build and maintain strong relationships with colleagues and external partners.
* A proactive approach to identifying new opportunities and driving them forward.
* Genuine enthusiasm and a positive attitude.
* Commitment to delivering work of the highest quality.
* Strong problem‑solving skills to tackle complex challenges.
* A growth mindset with a drive to continuously improve yourself and enhance how things are done.
Benefits and Working Conditions
We offer a comprehensive rewards package, flexible working hours, holiday and birthday day off, and a nimble, small‑business culture with access to cutting‑edge technology.
We value diversity and inclusion, with networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled, and dh Thrive.
Our flexible working approach allows you to balance a successful career with personal commitments.
We provide a supportive and inclusive culture that encourages continuous improvement and collaboration.
We want everyone to have the opportunity to shine and perform at their best throughout our recruitment process.
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