Overview
Service Coordinator – Wakefield, WF2 9FW
Hours: Monday to Friday, 08:00 – 17:00
Salary: £28,000 - £32,000
This is a mission-critical role in a 24/7 service-based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence — not an inconvenience, but the reason we exist. We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front.
There will be three areas you will be responsible for managing: Pre-planned maintenance (PPM), Reactive, and Installations.
Job Responsibilities
* Coordinate and manage 5 mobile engineers across the North Central region
* Schedule urgent and planned works, ensuring no delays
* Be the first point of contact for clients — professional, positive, and proactive
* Manage strict deadlines, tight budgets, and high expectations
* Work closely with purchasing and sales teams — we are one team, one goal
* Ensure site surveys, quotations, and installations are completed on time
* Handle credit checks, supplier coordination, and subcontractor management
* Constantly reschedule resources to meet shifting priorities
* Deliver smooth project execution from start to finish
* Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch
* PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking
* Client Communication: Clear, confident, and always positive
* Commercial Awareness: Protecting and enhancing margin on every transaction
Experience required
* Proven experience in reactive and planned project coordination
* Experience leading a team
* Strong organisational skills and commercial acumen
* A natural instinct for customer care
Ready to lead, deliver, and make a difference? Apply now and become part of a company where every second counts and every action matters.
INDLEE
Job Information
* Job Title: Service Coordinator
* Company: Interaction Recruitment
* Location: Leeds, West Yorkshire
* Posted: Oct 8th 2025
* Closes:
* Sector:
* Contract: Permanent
* Hours: Full Time
Note: This description retains information available in the original posting and is formatted for readability. If the role has closed, please consider this a snapshot of the position as described at posting time.
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