CANDIDATEMUSTHAVEATLEAST1YEAROFPARKINGSERVICESBACKOFFICEEXPERIENCE.(NOTCEO,COMPLAINTEXPERIENCEISNOTESSENTIAL)
AsamemberoftheParkingdebtandcomplaintsteam,theydeliveratimelyandeffectiveservicefortheParkingandNetworkManagementteamandthewidercouncil.
Thepostholderwillbeexpectedtoproduceworktoaconsistentlyhighstandardandtousetheirexperience,knowledgeandaptitudetotheweighuptheevidenceineachcase,whetherisacomplaint,amembersenquiryoranappealagainstaPenaltyChargeNotice(PCN)atthewarrantstagewhereEnforcementAgentshavebeenengaged,AswellasreconcilingandmonitoringparkingincomeandEnforcementAgentperformance.
SuchasrespondingtoStatementsofTruth(SOT);N244,LiaisingwithTEC,Localcountycourt,LiaisingwithEnforcementagenciesandBreathingSpace,DRO.Dealingwiththecorrespondenceandstage1complaintsattheWarrantofControl(WoC)stage.Knowledgeoftheparkinglegislation,includingCPR75
ParkingDeptandComplaintsOfficerParkingDeptandComplaintsOfficerParkingDeptandComplaintsOfficer
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