What's in it for you?
Weekly Pay
Team meal whilst on shift prepared by our chefs
£20 Taxi Contribution for late shifts
Clothing Allowance
Every House Membership
50% off Food & Drink, 7 days a week
Staff Room Rate
Private Health and Dental Care
Life Assurance
Day off on your birthday
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
White City House...
Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym and rooftop pool and bar. The club features a screening room, a Cecconi's Northern Italian restaurant, our Japanese restaurant Nori with cabaret performances, plus daily music and event programming. In addition, we have 45 bedrooms housed within the original Grade-II listed Helios building.
The Role...
We are currently looking for an outstanding Restaurant Manager to oversee the smooth running of the restaurant operations whilst delivering exemplary service. You'll be consistent, reliable and excited to be part of leading a first-class team and growing the business. You will have a real passion for what you do, with the ability to build relationships with members and guests alike. Having previous experience in a similar management role, you will understand how to deliver quality service, working at pace, with a positive and engaging personality.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Main Duties...
Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing member satisfaction
Responding efficiently and accurately to restaurant customer complaints
Coordinate daily Front of the House and Back of the House restaurant operations
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Recommend ways to increase productivity and revenues
Train new and current employees on proper member service practices
Implement policies and protocols that will maintain future restaurant operations
What we are looking for...
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Micro
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team
Computer literacy within Opera, Micros and Adaco advantageous
White City House Opening Hours:
Mon - Weds - 7am - 12am
Thursday - 7am - 2am
Friday - 7am - 3am
Saturday - 8am - 3am
Sunday - 8am - 12am
*subject to change
Nearest Station (W12 7FR): White City, Wood Lane, Shepherd's Bush, Shepherd's Bush Market
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