One of our local manufacturing clients based in Aylesbury is looking for an experienced and enthusiastic individual to join their expanding team as a Project Coordinator. This is a full-time permanent role. To successfully perform the role, the individual will need to have a background in project management, and have a background in Customer Service, with some technical knowledge and understanding. We have a similar Repairs Coordinator role advertised. This role is to work on upgrades for larger scale manufacturing projects. Main Purpose of your job To complete the repairs process from initial customer enquiry, through quotation to job completion Responsibilities – Manage customer enquiries from initial request through survey and quoting stage to job completion – Raise job packs and files and mark on the job board. Manage and plan ongoing jobs – Liase with Engineers Supervisor and Purchase manager, to ensure accurate job timing and scheduling of work appropriate to customer needs – Produce quotes, including costings and calculations where necessary. Production of reports for job completion in accordance with customer requirements – Ensure completed jobs are forwarded for pricing and invoicing procedure – Respond to customer queries/complaints resolve where possible. To escalate to appropriate level if required – Hold and maintain accurate and up to date customer record informati...