Maintenance Coordinator - Permanent Contract - (F, M, X)
Overview
Joivy is the first comprehensive residential platform in Europe, offering a wide range of living spaces across Europe, including coliving, microliving, vacation and student housing, multi‑family e‑coworking. The company supports property owners and investors through property management, asset management, and marketing strategy.
Our Scotland operation focuses on premium rental management in Edinburgh, managing over 160 homes for owners and 60 for B2B clients, along with apartment hotels, and plans for further growth across Scotland.
Purpose of the role
As a maintenance coordinator, you will play a critical role in ensuring guests receive outstanding service during their stay. You will solve problems quickly, balance competing demands, prioritise resolutions, and work closely with Operations, Growth, and Front Desk teams.
Key Responsibilities
* Monitor inbound task requests and allocate to appropriate technician or team member.
* Update job notes and feedback for other team members.
* Maintain stock of commonly used parts and spares.
* Organise recurring repairs and certificates.
* Complete monthly reports and invoice property owners accurately.
* Work effectively with other team members to ensure outstanding levels of guest satisfaction.
* Communicate effectively with guests and landlords, encountering them in person at properties.
Your Key Skills & Qualities
* Excellent and effective communication skills.
* Previous experience in residential or commercial property management.
* Understanding of compliance for short‑lets, HMOs, and commercial property.
* Creative thinking with a “can do” attitude.
* Experience using office software, including Excel, CRM software, and Task Management tools.
Disclaimer
In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
Candidate Privacy Policy
By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy. https://www.joivy.com/it/business/privacy-policy-candidati/
Seniority level
Entry level
Employment type
Full-time
Job function
Other
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