Job Description
Job Opportunity: Operations Support Coordinator – Property Maintenance
We are looking for an organised, proactive, and customer-focused Operations Support Coordinator to join our growing property maintenance team. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and is confident communicating with engineers, tenants, and clients.
Key Responsibilities:
* Handle inbound calls from clients, tenants, and engineers, delivering friendly and efficient support.
* Prepare and issue quotes for reactive property maintenance works with accuracy and attention to detail.
* Provide technical support to engineers, assisting with queries to ensure jobs are completed effectively.
* Maintain accurate records and ensure all documentation and paperwork complies with industry regulations.
* Assist in job planning, scheduling and following up on outstanding works to ensure timely completion.
* Complete daily administrative duties, including data entry, scheduling, and updating job information.
* Support the Operations Directors with coordination, reporting, and general operational tasks.
What We’re Looking For:
* Strong communication skills and a professional telephone manner
* Ability to manage multiple tasks and prioritise effectively
* Good attention to detail, especially when producing quotes and maintaining records
* Confidence liaising with both technical teams and customers
* Experience in property maintenance, facilities management, or a similar coordination role (essential)