Loans Officer | Coventry | Permanent | 4 day working week (34 hours) | Salary £28,000-£33,000 | Hybrid working
We’re looking for a proactive, commercially minded Loans Officer who thrives in a sales-driven environment while maintaining strong awareness of responsible lending and FCA expectations.
This role blends business development, client relationship management, and credit assessment. You will engage directly with SMEs, build a pipeline of quality applications, and guide customers through the lending journey - all while ensuring rigorous due diligence and compliance.
The Company
Seymour John are pleased to be supporting a well‑established not‑for‑profit organisation as they continue to grow their impact across the region. This is an organisation with a strong reputation for responsible, community‑focused lending, and a genuine commitment to helping local businesses thrive.
The Opportunity
Key responsibilities will include:
* Manage and nurture a pipeline of loan enquiries, keeping applicants engaged and moving efficiently through each stage of the process
* Assess business plans, financial information and supporting documents to make balanced lending recommendations that support both responsible lending and strong conversion rates
* Complete KYC, AML and fraud checks while maintaining momentum to keep applications progressing
* Communicate proactively with applicants, providing clear guidance, handling objections, and ensuring a positive experience from enquiry to decision
* Build strong relationships with referral partners, intermediaries and business networks to support a consistent flow of quality applications
* Attend occasional outreach or networking events to promote the loan offer and increase awareness among potential applicants
* Work collaboratively with internal teams to ensure approved applicants transition smoothly to completion
* Maintain accurate records, follow lending policies and regulatory requirements
Personal Profile
* A strong sales background with proven experience generating leads and building relationships
* Confidence managing a fast‑moving pipeline, prioritising effectively and working towards targets
* Good understanding of business finance, cashflow and the factors that influence affordability
* Awareness of FCA regulations
* Excellent communication skills - able to build rapport quickly
* Commercially minded, proactive and resilient when dealing with varied customer needs
TO APPLY
Please contact Joe Woodall at Seymour John Ltd
If you thrive in a fast-paced environment and enjoy making a measurable impact, we would love to hear from you!
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