We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers... we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Belfast Victoria Square team.
The Store:
As our Belfast Victoria Square Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.
You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results, whilst having fun along the way!
You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development and overall sales — playing to win!
About you:
* You have previous large store or deputy management experience
* You have a track record of effectively leading and managing a team
* You identify yourself as a New Look brand enthusiast
* You have a history of delivering and exceeding KPIs and key objectives
* You possess commercial acumen
* You have excellent communication and interpersonal skills to engage with customers and provide exceptional service
* You have exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look?
The amazing people, the fashion - there are many reasons to love working at New Look. We prioritize development, offering training to support your progression so you can be your best and achieve your goals. As part of the team, you'll enjoy benefits & perks, including:
* 40% staff discount for you and a loved one, and 25% for up to 12 friends and family members
* Access to discounts from top retailers and gyms through our rewards platform Runway
* Private pension scheme
* Performance-related retail management bonus scheme
* Family-friendly policies including enhanced maternity, paternity, and adoption leave
* Healthcare cash plan for medical expenses
* Cycle2Work scheme
* Life assurance from day one
We are committed to inclusion and diversity, celebrating our shared purpose, behaviors, and values. We support your development and offer flexible working patterns. Please ensure your CV is in simple format (e.g., Microsoft Word) when applying.
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