Location Southampton Region Hampshire Category Accident & Repair Centre - Southampton (SARC)
(Bodyshop) Vacancy Type Permanent/Full Time Salary £70,000 OTE Competitive Salary (uncapped) Job Summary
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners We are currently on the lookout for a talentedBodyshop Managerto join our team atSnows Accident Repair Centre,based in Southampton.
Your day
The Bodyshop Manager oversees the Bodyshop Team and is responsible for the control and management of the workshop to maximise workflow, without compromising the repair quality. The role liaises with all other departments, to keep the workshop always flowing. Customer care is most important in this role and must always be the focus.
Your day will include working alongside others in the Bodyshop team:
* Oversee the daily running of the Bodyshop to maximise profitability and customer satisfaction.
* Manage the team effectively following all appropriate processes set out by Snows
* Liaise with the customers to ensure complete customer satisfaction on their repair work.
* Ensure the work allocation/job cards/quality checks/ systems that are operating are fit for purpose and are always up to date.
* Oversee the final quality control measures to ensure the vehicle is repaired to the highest standard and where applicable correct repair/welding methods used.
* Manage the relationships with subcontractors/estimators/ engineers/auditors to ensure the correct level of service is given and received.
* Update the business ensuring effective communication is given out from the Bodyshop on all management systems.
* Responsible for the Health and Safety, Compliance and maintenance of the Body shop and Equipment.
* Ensure all relevant training is identified and completed.
* Drive the business forward, develop processes/procedures and attract new business
* Attend account reviews, draft budgets, and achieve financial targets.
* Report back weekly financial information and projections
* Invoicing, placing orders and authorising of purchase invoices.
* Liaise effectively with other Departments within Snows
* Mnage manufacturer portals and work closely with our manufacturer partners.
Have you got what it takes?
* Driving Licence
* Previous Bodyshop Management Experience
* Excellent Customer Service Skills
* Good Written and Verbal Communication Skills
* Managing a large team
* Computer Literate
* ATA VDA or Equivalent
* Full Driving Licence
* Industry Experience
* Good Understanding of Financial Reporting
* Problem Solving
What is in it for you?
* Highly competitive salary.
* Full training and support to help you immerse yourself in the role and Snows values.
* 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20, 25, 30 years anniversary. (Pro rata for part time employees).
* Birthday day off
* Discounted MOTs, Service & Parts.
* Recommend a Friend Bonus/ Introducing a Customer Bonus.
* Life Assurance Benefit.
* Snows Contributory Pension Scheme.
* BEN – Employee Assistance Programme.
* Excellent development opportunities to learn & grow with Snows.
* Role dependant – tool box insurance
Hours of work
Monday to Friday 0800 - 1700 (with half hour for lunch)
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion.
** Important Consent Note ** By clicking the “Submit Application” button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
Thank you for applying to Snows.
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