Supervisor (Luxury retail)
* Manchester
* Permanent
* Great package OTE up to £50,000
Are you passionate about high-end fashion, exceptional service, and cultivating long-term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry.
The Supervisor is responsible for driving sales by curating client relationships, exceeding goals, and leading by example. Through product knowledge, elevated operational responsibilities, and inventory management acumen the Supervisor creates an exceptional and unique experience for both the internal and external client supporting our brand.
• Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures
• Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements
• Assist and follow up with Clients on special orders, repairs, and custom requests
• Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news
• Maintain visual integrity of the Store, by conducting regular floor walk-throughs to review and ensure all product merchandising standards have been met
• Be a positive role model representing the brand at all times
• Participate in the training of all staff through one-on-one training sessions as well as assisting in conducting store meetings to communicate store updates and company initiatives