About the job
We're Orbis Road Solutions. With 30+ years' experience in transport, logistics and supply chain management, we offer unparalleled transportation services to businesses across all industry sectors including manufacturing, automotive, packaging, engineering, waste and recycling.
We're looking for an experienced and passionate
Transport Operations Coordinator
to help us take Orbis Road to the next level. You'll be a self-starter, able to stay cool under pressure and able to work independently, with at least two years' experience within the transport industry.
You'll be a key relationship for our customers, so you'll be committed to providing a superb customer experience from start to finish.
What the role involves
* Obtaining costs.
* Keeping customers updated at all times on progress of transport.
* Where required, arranging alternative delivery arrangements with end customers, lead customer and planning team.
* Assist with the allocation of work for all drivers, making sure all paperwork is correct and authorised as required.
* Assist with any investigation to resolve all queries relating to deliveries.
* Assist with POD requests for work carried out.
* Assist with TMS systems.
* Excellent communication skills
* Highly proficient in Microsoft suite, including Teams, Excel and Outlook
What we're looking for
* Minimum of two years' experience in a similar role within 3PL
* Experience in UK domestic road freight is essential.
* Experience in European road freight would be advantageous but not essential.
* Experience in obtaining costs.
* Ability to build strong relationships with suppliers, or with existing relationships in place.
* The accurate inputting of data onto our TMS system.
* The ability to use multiple systems at the same time.
* Managing and chasing delivery and driver documentation.
* Ability to manage high volumes of calls in a fast-paced environment.
* It would be great if you have experience in dealing with customs arrangements and quoting, but this isn't essential.
Pay and benefits
* Starting salary is negotiable depending on experience
* Excellent development opportunities
* Hybrid working - Based out of our operations office in Newport, South Wales
To apply
* Please send your CV and any covering letter to Zara Claffey, Director, at
.
* Agencies will be considered