Field Services Engineer – Southern Region
Field Services Engineer – South region for cutting-edge energy projects. Location: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel. Reports To: Area Service Manager. Function: Service. Job Title: Field Service Engineer – South.
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Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.
Key Responsibilities
* Maintenance and Troubleshooting: Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements; respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation; collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures; select and order the correct parts, returning any unused items to minimize waste; maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
* Customer and Team Support: Build and maintain positive relationships with customers by providing professional, responsive support; maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations; document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
* Tools and Equipment: Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required; maintain high standards of site cleanliness and presentation.
* Supervision and Training: Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
* Health, Safety, and Environment: Adhere to all health, safety, and environmental standards and regulations at all times.
What We’re Looking For
Technical Skills and Knowledge
* Strong engineering expertise with a solid understanding of gas engines and related systems.
* Electrical and mechanical engineering knowledge.
* Gas Safe registration.
* Proficient IT skills to document work and support reporting requirements.
* Coaching and mentoring abilities.
Personal Attributes
* Trustworthy, professional, and reliable.
* Flexible and adaptable to changing demands.
* Customer-focused with strong relationship-building skills.
* Organized and able to manage workload effectively.
* Proactive, taking initiative to ensure tasks are completed efficiently.
* Resilient under pressure and committed to quality and improvement.
Essential Qualifications and Experience
* A minimum of 5 years’ service engineering experience.
* NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
* Apprentice-trained engineer.
* Gas Safe registration.
* Full driving license.
* Willingness to travel extensively, work unsociable hours, and stay away from home when required.
Desirable
* Experience with gas engines.
Benefits
* Competitive hourly rate with overtime paid at 1.5x basic rate
* Up to 30 min each way travel paid at single time
* On-call rota participation with call-out fee
* 25 days holiday plus 8 Bank Holidays
* Option to buy or sell up to 5 days additional holidays per year
* Company pension contribution of 7%
* Company Van provided
* Comprehensive training program on Jenbacher engines and systems
Note: This description focuses on the Field Services Engineer role and its requirements. It does not include unrelated job postings or site feeds.
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