About the Role
This is a fixed-term role until July 2027, based on 14 hours per week, with availability required on Thursday and Friday.
Leeds City College are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience throughout the recruitment process with a strong focus on converting inquiries to enrolment.
What You Will Do
* Be the first point of contact for potential students, including application and course inquiries.
* Offer Matrix standard of advice and guidance to potential students.
* Attend external events across the region – including evenings and weekends.
* Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
* Deal with all applications efficiently and in a timely manner to meet our Service Level Agreements.
* Process applications and ensure all offers have been made to potential students.
About You
* Relevant I.A.G qualification at level 2 or above.
* Relevant customer service qualification or training, literacy and numeracy qualification at Level 2 or above.
* A professional understanding of admissions including experience of working effectively in an admission role.
* Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
* Experience of working in a busy high-volume customer-focused environment.
* Good knowledge of student database systems or C.R.M systems.
* Good knowledge of systems processes and regulations relevant to admissions.
* Excellent customer service skills.
Benefits
* Annual Leave: Curriculum and Management – 44 days plus bank holidays; Curriculum support and business support – 39 days plus bank holidays.
* Pension Schemes with generous employer contributions: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
* CPD Opportunities: Annual staff conference plus 2 additional staff development days.
* Qualifications including PGCE, apprenticeships, leadership and management courses.
* Employee wellbeing initiatives: family friendly policies, discounted onsite spa (Printworks) and gym (Park Lane).
* Travel and commuting: discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and cycle to work schemes.
* Flexible and hybrid working opportunities – discuss with recruiting manager as these differ between roles.
* Actual salary for 14 hours commencing at £9,911 with progression to £10,161 per annum.
Safeguarding
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about our commitment to EDI, please refer to our policies.
RECRUITMENT AGENCIES
We do not accept unsolicited CVs and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
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