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Join to apply for the Revenue Management Manager role at Arriva Group
Location: Birmingham
At CrossCountry Trains, we aim to be an industry-leading, customer-focused, and innovative long-distance train operator. We are committed to building a sustainable railway that connects all major cities outside of London, delivering exceptional service that our customers can trust.
About The Role
As Revenue Management Manager, you will play a pivotal role in driving the commercial success of CrossCountry Trains while enhancing the customer experience.
This is a unique opportunity to lead a high-performing team of route analysts, influence strategic decisions, and pioneer innovative revenue management techniques that directly shape how thousands of passengers travel every day.
If you thrive in a dynamic, data-driven environment and want to be part of a forward-thinking company committed to sustainable growth and exceptional service, this role is for you.
Key Responsibilities
* Lead, mentor, and develop a team of route analysts, fostering a culture of curiosity, collaboration, and customer-centric decision-making.
* Monitor performance against KPIs, providing actionable insights to the Revenue Management and wider Commercial Teams.
* Collaborate with stakeholders across the business to ensure revenue management strategies align with overall business objectives.
* Analyse demand patterns, booking curves, and market trends to recommend strategic actions that optimise revenue and yield.
* Work closely with the Revenue Management Systems Manager and Operations Specialist to optimise systems, trial innovative approaches, and deliver revenue targets while addressing crowding.
About You
Essential Skills and Experience
* Strong understanding of revenue management concepts, theories, techniques, and related systems.
* Proven experience in revenue or yield management.
* Advanced proficiency in Microsoft Office, particularly Excel and Power BI.
* Ability to explain complex concepts clearly to stakeholders at all levels.
* Effective communicator and motivator, able to inspire a team of analysts to achieve results.
* Excellent analytical skills, with experience working with large datasets, setting KPIs, and identifying trends and opportunities.
* Proactive, commercially minded, and passionate about data-driven revenue optimisation.
Desired Skills And Experience
* Experience in the railway sector.
* Undergraduate degree (or currently studying) in business, statistics, mathematics, or a related field.
* Understanding of railway pricing strategies.
Salary: £43K
Closing date for applications: 26th June 2025
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Truck Transportation
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