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Judge.me
Role: Data Analyst
Location: Shoreditch (Hybrid - Tue & Thu Office Days)
Salary Bracket: £60-80k dependent upon the value the successful candidate brings!
Closing the Trust Gap in E-commerce
Location: Remote with hybrid option (2 days in Shoreditch office near Old Street)Salary: £90-115k (includes comprehensive benefits package)
Our Mission: Fixing Trust in Commerce
For a decade, we"ve been on a mission to close the Trust Gap—commerce"s most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we"re building the definitive trust infrastructure that enables global trade to flourish.
We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn"t have happened, revealing new frontiers where trust can be further enhanced.
Our Impact Today
We"ve grown from an idea into the dominant force for trust in e-commerce:
Shopify"s #1 Review Solution: We"ve earned over 44k five-star reviews from merchants who rely on us dailyGlobal Scale: More than 500k shops across 140+ countries use our platformMassive Reach: We process over 70 million orders monthly, generating 2 million+ verified buyer reviews
Organic Growth: We"ve achieved 40% year-over-year growth purely through word of mouth—no paid marketing or sales teams needed
The Opportunity
As our Data Analyst, you"ll work closely with our Data Lead to support both our Trust Optimisation Platform (external-facing) and internal business intelligence needs. Your work will be essential to uncovering insights from our vast dataset and transforming them into actionable information for both merchants and internal teams.
What Makes This Role SpecialDual Impact: Support both product-facing data initiatives and internal BI requirementsMassive Data Scale: Work with one of the largest e-commerce review datasets in the worldStrategic Influence: Your analysis will directly shape product decisions and business strategyCollaborative Environment: Work directly with our Data Lead and cross-functional teamsYour ResponsibilitiesProduct Data Platform (50%)Support the Data Lead by analysing review content and merchant performance dataCreate and refine dashboards that transform complex data into actionable insights for merchantsHelp develop benchmarking reports across different merchant categoriesPerform ad-hoc analysis to answer specific product questionsValidate data quality and identify trends in customer review contentInternal Business Intelligence (50%)Build and maintain internal reporting tools and dashboardsDevelop KPI tracking systems to monitor business performanceProvide data-driven insights to support strategic decision-makingDesign self-service analytics tools for teams across the organisationCollaborate with product teams to analyse feature performance and user behaviorWork closely with the Growth team to uncover insights and funnel opportunities that drive acquisition and monetisationWhat You"ll BringMust-HavesStrong SQL expertise and experience with product analytics tools (Mixpanel, etc.)Experience working with BI tools (Tableau, PowerBI, Looker, etc.)Proficiency in building dashboards and visualisation toolsExperience translating complex data into actionable insights Track record of using data to inform product and business decisionsAbility to work with large datasets and identify meaningful patternsStrong communication skills to present findings clearly and effectivelyKnowledge of data warehousing platforms (Redshift, etc)
Nice-to-HavesPractical experience of utilizing AI solutions within BI and data analytics Python for data analysis and visualisationExperience with e-commerce analytics and metricsBasic data engineering knowledge and understanding of data pipelinesKnowledge of statistical analysis techniquesWhy This Role Matters
As part of our growing Data Team, you"ll work directly with our Data Lead to build the systems that power both merchant insights and internal decision-making. Your work will directly impact how hundreds of thousands of merchants build trust with their customers, while also ensuring our company makes informed strategic decisions. If you"re excited about leveraging data to solve real-world problems at scale, we want to talk to you
Our Culture: Results-Driven Excellence
We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else—it"s our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value.
Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours.
Your PackageThe Essentials£60-80k + Monthly Business Performance Bonus30 days holiday + bank holidaysPrivate health insurance (Vitality)Brand new Macbook, access to equipment as requiredFinancial Wellbeing + Salary Sacrifice Pension via MintagoFlexible WorkingHybrid setup: 2 office days (Tues/Thurs), 3 remoteModern Shoreditch office near Old StreetNo overtime cultureCasual dress codeWork from Anywhere (4 weeks per year)Team LifeWeekly team mealsQuarterly eventsPerks at Work AccountJoin Us in Building the Future of Trust in Commerce
Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we"ll close the Trust Gap and unlock new possibilities for global commerce.
The pay range for this role is:60,000 - 80,000 GBP per year(Head Office)
PI270010600
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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