Capitol Students Plymouth are Hiring!!
Join our team as a Assistant Scheme Manager
Role: Assistant Scheme Manager
Scheme: Plymouth (City-wide)
Hours: 40 Hours Per Week/ 5 days/ Monday- Fridays
The Assistant Scheme Manager will report to the Scheme Manager and assist them in all aspects of running the scheme. The Assistant Scheme Manager will be given site responsibility for certain aspects of managing the scheme.
Main Duties:
• Office administration
- Assist the Scheme Manager in all aspects of office administration including responding to email, telephone, and face to face enquiries.
- Producing rotas for the various other teams including security and housekeeping
- Develop and update office documents as necessary
- Manage staff holidays and sickness logs
- Update and complete financial records such as petty cash, expenses, and bank reconciliations
- Follow the credit control procedure for students in rent arrears
• Customer Care and Pastoral Support
- provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy
- provide support, counselling and advice to customers to assist them in dealing with student life e.g. financial advice, learning support, university life
- organising social events wi...