Store Manager – Ernest Jones – Stratford City
As Store Manager at Ernest Jones in Stratford City you will be responsible for achieving the store’s targets through promoting a sales culture in‑store, building and inspiring a strong customer‑first team, ensuring compliance with company policies, and controlling costs, payroll, shrinkage and expenses. You will also lead the planning and organisation of operational activities within the store.
Key Responsibilities
* Drive store performance and achieve KPIs.
* Oversee commercial performance and drive profitability.
* Lead, coach and develop the store team.
* Set targets and interpret business data.
* Maintain compliance with company instructions, policies and procedures.
* Ensure high‑quality customer experiences as a role model.
* Apply legislative responsibilities such as recruitment, employment law, health and safety, trading standards.
Qualifications
* Excellent track record in achieving KPI’s.
* Experience holding accountability for store commercial performance.
* Experience leading store teams.
* Experience with target‑setting and data interpretation.
* Ability to inspire, coach and develop team potential.
* Proven track record of role‑modeling and delivering customer experience.
* Passion for our products and customer orientation.
* Competitive spirit.
* Basic knowledge of legislative responsibilities (e.g., recruitment, employment law, health and safety, trading standards).
Benefits
* Competitive salary with sales incentives.
* Generous discount up to 30 % off products from day one.
* Annual enhanced discount on join day.
* Retirement Savings plan with flexibility.
* Immediate Life Assurance from day one.
* Minimum 33 days holiday per year.
* Recognised qualifications, study support and structured career progression.
* Health and Wellbeing Scheme.
* Financial Wellbeing Scheme.
* Give As You Earn scheme.
* Real Rewards – exclusive discounts on groceries, travel and leisure.
Equal Opportunity
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, merit and business need.
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