Salary: £35,000 - £37,000 per year
Permanent | Full-Time
Prestige Main Dealer | Career Progression | Training Provided
C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team.
This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment.
We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team.
Service Advisor Role and Responsibilities:
Act as the first point of contact for service customers, providing a professional and friendly welcome.
Manage customer service enquiries, bookings, and follow-ups both in person and over the phone.
Accurately record service requests and vehicle requirements.
Liaise with the workshop and technical teams to schedule work efficiently.
Keep customers updated with progress and ensure a high level of communication throughout the service or repair process.
Upsell additional products and services where appropriate to meet customer needs and maximise revenue.
Ensure all work is completed to the highest customer satisfaction levels.
Maintain accurate customer and vehicle records using the dealer management system.
Requirements:
Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment – essential.
Strong customer service and communication skills.
Good technical understanding of vehicle servicing and repairs would be beneficial.
Ability to upsell additional products and services.
Well-organised with excellent attention to detail.
Team player with a proactive and positive attitude.
Full UK Driving Licence – essential.
Benefits:
£35,000 to £37,000 per year depending on experience and performance.
Company car scheme available.
Full pension scheme.
Private healthcare plan.
Ongoing manufacturer and customer service training.
Career progression opportunities within a growing dealership group.
Employee rewards, bonus schemes, and recognition programmes.
Modern, high-tech dealership environment.
Supportive and professional team culture.
If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today!
For more information, please contact Ian Bowker at C&B Recruitment.
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