Court Usher - HMCTS (St Albans Crown Court)
Location: St Albans Crown Court
Contract: Full-time, Temporary 2 months with a possible extension
Pay: £12.21 per hour (includes pension & holiday pay)
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours/week)
Agency: Brook Street, on behalf of HM Courts & Tribunals Service (HMCTS)
Role Overview
We are recruiting a Court Usher to support the smooth operation of court hearings at St Albans Crown Court. This front-line role involves courtroom preparation, assisting judges and legal professionals, and providing administrative support.
Key Responsibilities
Prepare and maintain courtrooms for hearings
Assist judges and court staff, in person and via Microsoft Teams
Swear in witnesses and track attendance and Supervise jury deliberations when required
Manage documents: scanning, uploading, photocopying
Handle scheduling, liaise with parties, and serve legal documents
Process payments and warrants (including chip & pin use)
Ensure professional standards of conduct and presentation
support with admin duties in the listings team
Requirements and skills
Good communication and customer service skills, experience working in a customer service is required
professional to all court users with good timekeeping
confidence to speak in court publicly
Comfortable handling sensitive or distressing criminal case material
Calm, polite, and professional under pressure
Admin experience
Confident with Microsoft Office
Ability to work independently and as part of a team
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within 2 weeks of your application, please assume that you have not been successful on this occasion.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group