12.75ph plus tronc
The Saint are hiring a Floor Supervisor on £12.75ph PLUS Tronc
Supervisor Duties
Oversee Shift Operations – Manage the day-to-day running of the shift,ensuring that all aspects of the service,from guest arrivals to food and drink orders,are carried out efficiently and smoothly.
Team Supervision & Coordination – Lead and motivate the team during your shift,ensuring staff are in the right areas,tasks are delegated properly,and everyone is working efficiently to meet service standards.
Ensure Quality of Service – Monitor the quality of service throughout the shift,ensuring that guests receive prompt,friendly,and professional service. Address any customer issues or complaints immediately and effectively.
Monitor Stock Levels & Ordering – Oversee stock usage during the shift,ensuring that the bar and kitchen are well-stocked. Manage stock levels and communicate with management for timely ordering to avoid running out during service.
Health & Safety & Compliance – Ensure that all health and safety protocols are followed during the shift,including maintaining hygiene standards,managing safe food handling,and ensuring compliance with licensing regulations.
Required Skills
Shift Leadership & Team Management – Strong ability to lead the team during busy shifts,keeping the team focused and ensuring efficient service while maintaining high morale and productivity.
Problem-Solving & Quick Decision-Making – Ability to assess and address operational issues or customer concerns swiftly,ensuring minimal disruption to the service.
Excellent Communication Skills – Clear communication to coordinate between kitchen,bar staff,waitstaff,and management,ensuring smooth service and quick resolution of any challenges.
Time Management & Multi-tasking – Efficient at managing multiple tasks and prioritising responsibilities during busy shifts,ensuring that guests are served promptly and that staff are working at their best.
Attention to Detail – Keen attention to detail,ensuring that service standards are maintained throughout the shift,food and drinks are prepared to the correct specifications,and guests' needs are met in a timely manner.
Benefits
On top of pay - also included is our wider benefits such as:
* Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
* Employee Assistant Programme
* Extra annual leave days gathered through service
Plus so much more
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Applying for Signature
If this sounds like something you want to be a part of,apply today by sending in your CV.
Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin' Fox and more.
* Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.