Overview
My client is seeking a positive and forward-thinking Inbound Sales Operative to join their busy customer-focused team based in Halifax. This is an excellent opportunity to join a well-established and growing organisation in a role that plays a key part in supporting day-to-day business operations and delivering a first-class service experience to customers.
Responsibilities
* Processing customer orders received via phone, email, and Zendesk
* Responding to customer queries across various channels in a timely and professional manner
* Ensuring all orders are processed the same day and all enquiries are followed up effectively
* Supporting customers with any product or order-related queries
Ideal Candidate Will Have
* Previous experience in an inbound sales or customer service environment
* A confident and professional telephone manner
* The ability to remain calm and organised under pressure
* SAP experience (desirable)
* Strong attention to detail and excellent problem-solving skills
* Good working knowledge of Excel
* A self-motivated, proactive approach with strong communication skills and a team-oriented mindset
Benefits
* Holidays: 22 days annual leave, increasing to 25 after 3 full years' service
* Pension: 4% company contribution
* Death in Service: 2x annual salary
The role is full-time and permanent, working (Apply online only) Monday to Friday.
This is a great opportunity for someone who enjoys a fast-paced environment, takes pride in delivering excellent service, and wants to be part of a supportive team
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