Microsoft Dynamics 365 Licensing Specialist (3–5 Years)
Role Summary
We are seeking a Microsoft Dynamics 365 (D365) Licensing Specialist with 3–5 years of hands-on experience in Microsoft licensing to manage, optimise, and advise on D365 licensing across internal teams and client engagements. The role plays a critical part in cost optimisation, compliance, and commercial accuracy, particularly in supporting sales pursuits, renewals, and ongoing service delivery.
A clear understanding of FSCM security models, as these determine licensing requirements, and knowledge of FSCM licence enforcement.
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Key Responsibilities
1. D365 Licensing Strategy & Advisory
• Advise on appropriate Dynamics 365 licence selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add-ons.
• Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice.
• Support licensing design for new deals, renewals, expansions, and contract changes.
• Stay current with Microsoft licensing changes, promotions, and CSP policy updates.
2. Sales & Delivery Support
• Act as a licensing subject-matter expert for Sales, Presales, and Delivery teams.
• Provide guidance during RFPs, bids, SOW creation, and commercial reviews to ensure licensing accuracy and compliance.
• Validate licensing assumptions for effort models, commercials, and margin protection.
3. Cost Optimisation & Commercial Governance
• Identify opportunities to optimise licensing costs while ensuring functional coverage and compliance.
• Support use of Microsoft global promotions and incentive programmes where applicable.
• Assist with forecasting licence demand, renewals, and budget planning.
4. Compliance & Reporting
• Ensure compliance with Microsoft licensing agreements and CSP requirements.
• Maintain accurate records of licences, assignments, and usage.
• Support internal compliance checks and readiness for any external audits.
5. Stakeholder & Vendor Management
• Act as a liaison with Microsoft and/or CSP licensing partners on pricing, renewals, and licensing clarifications.
• Work closely with IT, Finance, Procurement, and Delivery leadership.
6. Training & Continuous Learning
• Complete Microsoft Licensing training on joining and maintain ongoing certification / training throughout the year.
• Educate internal stakeholders on correct licence usage, do’s and don’ts, and common pitfalls to avoid over-licensing or misuse.
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Skills & Experience
Essential:
• 3–5 years’ experience in Microsoft licensing, with a strong focus on Dynamics 365.
• Solid understanding of D365 licensing models, including Finance & Operations, CE apps, Power Platform, and attach licences.
• Experience working within CSP / Direct CSP models and Microsoft Admin Portals.
• Strong analytical skills and attention to detail, especially in commercial and contractual contexts.
• Ability to clearly explain complex licensing topics to non-technical audiences.
Desirable / Nice to Have:
• Microsoft certifications (Dynamics 365 or Licensing Fundamentals / Associate level).
• Exposure to enterprise or multi-client D365 environments.
• Experience supporting presales or deal qualification activities.
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Personal Attributes
• Commercially aware and detail-oriented
• Confident communicator with stakeholders at multiple levels
• Proactive, organised, and comfortable working independently
• Strong sense of ownership and accountability