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As an Admissions Officer, you will be a key member of the Marketing and Admissions Team, serving as one of the first points of contact for prospective students and parents. Your role is central to ensuring a seamless admissions experience and maintaining Earlscliffe's reputation for excellence in compliance and student care.
You will thrive in a dynamic, fast-paced environment, where your exceptional organisational and interpersonal skills will support the smooth administration of student documentation and contribute to the continuous improvement of our admissions processes.
Key Responsibilities
Admissions:
● Manage all school management systems (Salesforce, Conga iSAMS, and Google) for admissions processes:
o Ensure accurate data entry and transfer between systems.
o Maintain records, such as boarding house allocations and subject choices.
o Handle student enrolment updates, including rollovers and withdrawals.
● Issue offer letters and joining forms, ensuring timely completion and signatures.
● Liaise with finance department to track incoming payments.
● Coordinate student arrival logistics, including contact information, travel plans, and taxi arrangements.
● Work closely with the Deputy Head of Boarding & Pastoral to allocate accommodations, ensuring individual needs and compliance requirements are met.
● Maintain strong relationships with educational consultants and partners.
● Present on scheduled student arrival days.
● Collaborate with the student recruitment team to provide a “best in class” admissions experience.
● Liaise with Senior Tutors to share key information and manage smooth arrival process
● Support school visits, entrance test administration, and prospective student inquiries as needed.
UKVI compliance:
● Ensure adherence to UKVI regulations throughout the admissions process:
o Request CAS (Confirmation of Acceptance for Studies) after checks and payments.
o Conduct Right to Study and termly passport checks.
o Record student travel.
o Record guardian information, ensuring ID and address checks are completed.
o Notify the Dukes Education Visa Manager of student withdrawals.
● Manage due diligence for educational consultants, issuing collaboration agreements upon completion.
Marketing support:
● Monitor and analyse admissions data to identify growth opportunities, key trends, and customer satisfaction metrics.
● Provide admissions insights to the Marketing Officer for use in promotional materials.
● Occasionally assist with parent/student visits to support marketing efforts.
Additional:
● Complete mandatory compliance and CPD (Continuing Professional Development) training.
● Take on additional administrative tasks as assigned by the Head of Marketing and Admissions.