Older People's Medicine delivers comprehensive, person‑centred care for older adults, particularly those living with frailty, complex multimorbidity, and acute long‑term conditions. There is 4 dedicated wards specifically resourced to assess and manage patients identified as frail, providing holistic assessment, proactive management of medical and functional needs, and tailored rehabilitation. Key care pathways include management of hip fractures, dementia care, end‑of‑life care. Please watch Working in OPM at NNUH. Neurosciences provide specialised, rapid response care for patients with serious neurological conditions. This includes 24/7 assessment and treatment for emergencies such as stroke, seizures, severe headaches, spinal cord injuries, central nervous system infections and acute neurological deterioration. Key feature of the service is the Acute Stroke Unit, which accepts suspected stroke patients from A&E. Please watch Working in Neurosciences at NNUH.
The recruitment day: 14:00 – 14:30 Introduction of the HCSW role 14:30 – 17:00 Basic Numeracy and Literacy Assessment & Interview. A great opportunity to develop your healthcare career with excellent pathways to become a registered nurse with comprehensive support from our Practice Development and Clinical Education teams.
Invite only event and we will not accept walk‑ins – Please apply through the website. Your role as a HCSW will be to provide and deliver a high standard of individualised personal care to each patient working as part of a collaborative multidisciplinary approach.
This includes assisting with personal care, nutrition, wound care, mobility, and infection control, as well as monitoring and recording vital signs, supporting patients with toileting and hygiene needs, and maintaining accurate documentation. In completion of the nationally recognised care certificate qualification, you will develop knowledge and skills that will allow you to safely and accurately deliver effective patient care under the direction of the registered nurse. With ongoing training, you will learn to accurately document the care you provide and recognise when a patient's condition changes, escalating concerns appropriately while maintaining patient confidentiality.
Your skills and competencies will be developed through a structured 52‑week development pathway designed to support you in fulfilling your role. Please note that this advertised position, under occupation code 6131, does meet UKVI eligibility requirements for a Skilled Worker Visa. The Trust would be able to issue a Certificate of Sponsorship for this role.
You must work a minimum 36 hours per week, have significant nursing/healthcare assistant experience, and must be placed at the top of the agenda for change Band 3 pay point to meet current Home Office UKVI policy regarding salary threshold requirements.
Healthcare Support Workers carry out many care duties directly with patients, relatives, and carers. You will be working in a hands‑on, fast‑paced environment where communication is vital – nowhere else will a compassionate nature have such an impact. What matters most in this role is that you have a passion for helping others and enjoy working as part of a dedicated and passionate team.
Gain knowledge specific to the specialty that you are working within, with many exciting opportunities to develop clinical skills and career. The kind of duties you can expect to be involved in after training (which we will provide) under the direction of a qualified professional practitioner can include the following: measuring and recording clinical observations, helping patients to wash and dress, if required assisting patients to eat and drink.
Visa and Immigration. If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
Travelling to work. Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours. We look to allocate these spaces fairly. Our Travel Office has a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity. The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect. The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service.
We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details. The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite. If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS. If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check. If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc NHS Service.
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration. You will need to have current UK professional registration where this is a requirement of the role.
Application. Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e‑mails (and Spam) regularly. We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application. We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short‑listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility. Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part‑time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.
If you have experience working in a fast‑paced, demanding role and you’re looking for a new challenge, we would love to hear from you!
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team. NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre. Our values support our vision and guide the behaviour of everything we do, these are: People‑focused – We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all. Respect – We act with care, compassion and kindness and value others' diverse needs. Integrity – We take an honest, open and ethical approach to everything we do. Dedication – We work as one team and support each other to maintain the highest professional standards. Excellence – We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
At NNUH, we are passionate about staff development and will support you in your career as a Healthcare Support Worker and beyond. There are many exciting opportunities to develop personally and professionally, some of our Healthcare Support Worker can apply to join the Trainee Nursing Associate (TNA) programme. This is a two‑year course, resulting in Nursing Associate registration and making you eligible to train as a Registered Nurse via a shortened nursing degree or Registered Nurse degree apprenticeship (RNDA). The TNA course acts as a stepping stone to becoming a Nurse, as a teaching hospital we are proud to offer this opportunity to our Healthcare Support Workers.
For more insight about career progress please watch: Healthcare support worker career progression at NNUH – YouTube.
As a Healthcare Support Worker, you will be supported through your Care Certificate Programme, requiring completion of set standards, with help from our dedicated Medical Clinical Educator and Practice Development teams. Upon completion of the certificate, you also can work additional bank shifts in alternative areas of interest. This will enable you to gain further experience across specialties.
Please see the following link for details: Working as a At NNUH, we are passionate about staff development and will support you in your career as a Healthcare Support Worker and beyond. at NNUH (youtube.com) We can offer you the full range of NHS benefits/discounts.
When applying for this position please use your supporting statement to explain why you are interested in a role at NNUH and within OPM and how your experience is relevant or transferable to the position and why you wish to pursue a career as a Healthcare Support Worker. We have permanent roles available with full and part‑time hours. You must have the qualities and skills suited to caring for acutely unwell people in a rewarding but sometimes challenging clinical setting. You must be able to work some weekends, nights and public holidays.
Information on hours/working pattern: In post, you will be expected to work shifts, we aim to promote flexibility in shift allocation. Rotas cover a full 24 hours, 7 days a week and involve a mixture of working long days and night shifts.
Day shifts start at 07:00 and finish at 19:30. Night shifts start at 19:00 and finish at 07:30.
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