Head of Operations and Controls - Legal & Secretariat
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This role offers the opportunity to help the Legal & Secretariat function to be Future Ready.
About this Opportunity
Legal & Secretariat (L&S) is a forward-looking and innovative team with a clear ambition to be a multi-skilled, agile team, capitalising on technology and being informed by data. We provide expert legal & governance advice and support to businesses and functions across the Group in service of our purpose to Help Britain Prosper.
You will lead the Legal Operations team of circa 12 colleagues who serve the teams providing legal and governance advice. The Legal Operations team incorporates the Chief Controls Office, the Business Unit Data Office and Supplier Management.
Key responsibilities
Being part of the L&S Extended Leadership Team involves working closely with the L&S Senior Leadership Team to deliver L&S strategy and change activity. You will be responsible for leading on the achievement of the function's balanced scorecard objectives on budget, headcount, risk and people metrics.
The role includes governance of the L&S function including budget forecasting, strategic workforce planning and Organisation Health reviews. You will also be a member of the Disputes & Operations Leadership team, reporting to the General Counsel, Disputes & Operations.
What you'll need
Experience in a Chief Operating Office setting or in Legal Operations, where you:
* have delivered costs and headcount to budget;
* have been part of resetting risk or risk management;
* had oversight of third party suppliers;
* have been the business owner of a Platform application; and
* had oversight of policy compliance for the function.
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
About working for us
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Locations
Edinburgh, Bristol, Chester, Halifax, Leeds and Newport
Hours
Full-time
Working pattern
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Legal
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