Job Description
Break/Fix Printer Engineer – Sheffield / Barnsley / Doncaster
Covering S & DN PostcodesSalary: Up to £31,000 per annum
We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance of printers and multifunction devices within customer environments.
This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service.
Key Responsibilities
* Attend customer sites to diagnose and repair printers and multifunctional devices
* Carry out break/fix repairs on mono and colour laser printers and MFDs
* Perform preventative maintenance to reduce equipment downtime
* Install and configure new devices, including network connectivity
* Diagnose and resolve mechanical, electrical and firmware-related faults
* Replace parts including fusers, rollers, transfer belts, drums and feed assemblies
* Complete service documentation accurately (job sheets, parts usage, service reports)
* Provide technical advice and basic user guidance to customers
* Maintain company vehicle, tools and stock to required standards
* Adhere to health & safety procedures and manufacturer guidelines at all times
Technical Skills & Experience Required
* Proven experience as a Break/Fix Printer Engineer or MFD Field Engineer
* Strong fault-finding skills across mechanical and electro-mechanical systems
* Experience working on networked printers (basic TCP/IP knowledge desirable)
* Confident replacing consumables and major components
* Experience with leading manufacturer devices advantageous
* Ability to work independently in customer-facing environments
* Excellent problem-solving skills and attention to detail
* Full UK driving licence essential
What We Offer
* Salary up to £31,000 per annum
* Company estate vehicle provided
* Tools, test equipment, laptop and mobile phone supplied
* Ongoing manufacturer and technical training
* Full-time, permanent position within a stable and supportive engineering team